價格:免費
更新日期:2020-07-24
檔案大小:32.6 MB
目前版本:1.2.0
版本需求:系統需求:iOS 9.0 或以後版本。相容裝置:iPhone、iPad、iPod touch。
支援語言:英語
*Currently limited to accounts signed up after Nov 26, 2019.
Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar!
HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. If you are already using the web app or our desktop app, you’ll find the iOS a great companion app to ensure you don’t miss any chats.
With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on-the-go.
All-New Design:
A completely refreshed design, makes for best-in-class user experience, in live chat support, ever.
Improved Login.
Log in using your username, password and secure access using the Touch-ID/Face-ID integration.
Handle Chats, better.
Add attachments, tag your chats, use canned responses, or transfer them to another agent. All from within the chat details screen.
Multiple Chats.
Access and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen.
Monitor Chats.
Be ever ready to jump in and help a new support agent, using the monitor chat feature. Barge-in coming soon!
Chat History.
Get context on any chat, by accessing completed, missed and offline chats, and reading through the conversation history.
Queued Chats.
View chats waiting, and plan for agent availability based on Queued Chats. One left-swipe-away!
Settings Screen.
Set your availability, change your display avatar, or reach out for us, from a completely revamped settings page.
Agents Online.
Quickly view a list of agents available online, and transfer chats within or across departments.
With these and more, HappyFox Chat 2.0 is set to be the best Live Chat Support App, you could be on!